Elboy provides technical service to its customers wherever a technician can reach, with an understanding of guarantee that does not end with product delivery.
The basic principles in Elboy's understanding of serving its customers are as follows:
- The problems and needs of our customers should be resolved in time and in the best way.
- Our customers should be given fully equipped technical information and training about our products.
- Project proposals submitted to our customers should be in line with the wishes of our customers and have the highest efficiency.
- Design and development activities should continue without slowing down in the name of customer expectations and leadership in the sector.
- Mass production should be ensured by combining the flexible production methods and R & D studies in the best way.
- Good dialogue should be established with suppliers and the best quality products should be offered to our customers by ensuring supplier satisfaction.
- Our main philosophy is to not only maintain our current capacity, but also to carry for our machinery, staff, designs, suppliers and every point in our production area to the best.